Documenting decline: Technology is expected to reduce reliance on paper-based processes

The Document Preparation Services industry’s performance has been constrained over the past five years, with revenue expected to fall at a compound annual rate of 0.5% to reach £1.1 billion in 2017-18. Industry growth is largely tied to two economic indicators: business confidence and business capital expenditure. The economic downturn caused UK businesses to scale back spending, decreasing demand for the industry’s services and causing industry revenue to contract by almost 20% in 2007-08. However, both business confidence has risen for much of the past five years, contributing to growth in the mid-part of the period. Slow growth in business confidence is expected to have created relatively stable demand for photocopying and blueprinting of documents...read more.

Industry Statistics & Market Size
Revenue
£1.1bn
Annual Growth 13-18
-0.5%
Forecast Growth 18-23
Profit
Employment
12,337
Businesses
1,973
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • Purchase costs and competition from overseas rivals are expected to cut into profit margins
  • The industry has been facing increasing pressure from offshore outsourcing
  • Businesses and government sectors will continue to outsource non-core activities
  • Industry Report - Industry Analysis Chapter

    The Document Preparation Services industry is heavily influenced by changes in economic activity as it provides services primarily to businesses, the government and the health and legal industries. When economic conditions are good, businesses are often more inclined to outsource non-core activities, especially those provided by document preparation companies. Equally, economic difficulties prompt many businesses to scale back spending, reducing the amount of non-core activities they outsource. Over the five years through 2017-18, IBISWorld expects industry revenue to fall at a compound annual rate of 0.5%. In the current year, industry revenue is forecast to fall by 1% to £1.1 billion...purchase to read more.

    Additional Insights for the Document Preparation Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Document Preparation Services Industry are

  • Having contacts within key markets
  • Highly trained workforce
  • Prompt delivery to market
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Business capital expenditure in the Document Preparation Services industry impact industry performance..

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    What's in this report

    What is the Document Preparation Services Industry?

    Companies in this industry provide a variety of copying, document preparation and specialised office support activities. These include photocopying, document preparation and secretarial support services.

    Industry Products
  • Transcription services
  • Photocopying
  • Word processing services
  • Other services
  • Industry Activities
  • Providing photocopying services
  • Offering transcription services
  • Word processing of documents
  • Offering mailbox rental
  • Providing letter writing services
  • Providing CV writing services
  • Blueprinting of documents
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Business capital expenditure
  • Government capital expenditure
  • Producer price index for paper and paperboard
  • Total health expenditure

  • Current Performance
  • Public sector pressure
  • Onshoring for sure
  • Profit performance
  • Technological change
  • Chart: Revenue Growth

  • Industry Outlook
  • Competitive pressures
  • Technological threats
  • Table: Document Preparation Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Document Preparation Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Legal Activities
  • Hospitals
  • General Medical Practices
  • Consumers

  • Key Selling Industries
  • Machinery Repair & Maintenance
  • Paper & Paperboard Manufacturing

  • Products & Services
  • Photocopying
  • Transcription services
  • Word processing services
  • Other services
  • Chart: Document Preparation Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Professional services firms
  • Other
  • Health service providers
  • Individuals
  • Chart: Major Market Segmentation for the Document Preparation Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitPurchasesWagesDepreciation and rentOther
  • Chart: Cost Structure Benchmarking – Sector vs Document Preparation Services

  • Basis of Competition
    Internal competitionExternal competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Document Preparation Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Document Preparation Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Document Preparation Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Business Churn
  • A measure of customer or employee attrition.
  • Disaggregation
  • When a business unit is separated into smaller segments.
  • Onshoring
  • The process of transferring a business process from overseas to the United Kingdom.
  • Outsourcing
  • When a business process is contracted out to a third-party organisation.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Document Preparation Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Document Preparation Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Document Preparation Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Document Preparation Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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