Facilitating growth: Increased outsourcing from the public sector is driving expansion

Firms in this industry provide a range of services, including repairs and maintenance to buildings and equipment, cleaning, security and reception services. Industry revenue is expected to grow at a compound annual rate of 3.3% over the five years through 2018-19. Rebounding economic conditions improved demand for industry services from the private sector, while demand from public-sector institutions grew as they increased outsourcing activity to more effectively manage costs. Industry expansion was also aided by downstream businesses opting to spend on non-essential services that had been delayed in previous years...read more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24

Industry Threats & Opportunities

  • An increase in outsourcing by the public sector has supported consistent revenue growth
  • Operators have highlighted potential costs savings to clients in order to generate demand
  • Companies that are able to emphasise the value of their services are expected to be the most successful
  • Industry Report - Industry Key Buyers Chapter

    The top four players in the industry are expected to account for 23.9% of industry revenue in 2018-19, indicating that the Combined Facilities Support Activities industry has a low level of concentration. Consolidation within the industry has been a common occurrence over the past five years, as a number of medium and large combined facilities service providers have been involved in mergers and acquisitions. For instance, Interserve acquired Rentokil Initial Facilities in 2014. However, the consolidation at the top of the industry is not reflected in the overall enterprise and establishment numbers, as low barriers to entry have ensured a flow of new enterprises into the industry as demand for services has grown. In 2018, 77.3% o...purchase to read more.

    Additional Insights for the Combined Facilities Support Activities Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Combined Facilities Support Activities Industry are

  • Ability to compete on tender
  • Having a good reputation
  • Provision of a related range of goods/services ("one stop shop")
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Business profit in the Combined Facilities Support Activities industry impact industry performance..

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    What's in this report

    What is the Combined Facilities Support Activities Industry?

    Companies operating in this industry provide a combination of support services in a client’s facilities. These include general interior cleaning, maintenance, rubbish disposal, security, post distribution, reception, laundry and related services. These support activities are performed by staff not involved with or responsible for the core business or activities of the client.

    Industry Products
  • General and specialist cleaning
  • Repairs and maintenance
  • Security services
  • Catering services
  • Other support services
  • Industry Activities
  • Carrying out general cleaning
  • Providing waste disposal
  • Maintaining buildings and offices
  • Providing guards and security
  • Providing reception services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Business profit
  • Index of services
  • Real government consumption expenditure
  • National minimum wage
  • Number of businesses

  • Current Performance
  • Increased outsourcing
  • Awareness fuels expansion
  • Consolidation activity
  • Chart: Revenue Growth

  • Industry Outlook
  • Demand edges up
  • Potential troubles
  • Table: Combined Facilities Support Activities Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Combined Facilities Support Activities Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Accommodation and Food Service Activities
  • Financial and Insurance Activities
  • Public Administration and Defence; Compulsory Social Security
  • Education
  • Human Health and Social Work Activities

  • Key Selling Industries
  • Chemical Product Wholesaling
  • Temporary-Employment Placement Agencies

  • Products & Services
  • Other support services
  • General and specialist cleaning
  • Repairs and maintenance
  • Security services
  • Catering services
  • Chart: Combined Facilities Support Activities Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Offices
  • Public sector
  • Hospitality sector
  • Industrial sector
  • Other
  • Retailers
  • Chart: Major Market Segmentation for the Combined Facilities Support Activities Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitWagesSubcontractor paymentsPurchasesRent and utilitiesDepreciationOther costs
  • Chart: Cost Structure Benchmarking – Sector vs Combined Facilities Support Activities

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Combined Facilities Support Activities Industry

  • Industry Globalization
    Interserve plc, MITIE Group plc, ISS Facility Services Ltd,
  • Table: Interserve plc - financial performance
  • Table: MITIE Group plc - financial performance
  • Table: ISS Facility Services Ltd - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Combined Facilities Support Activities Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Combined Facilities Support Activities Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Hard Facilities Management
  • The physical maintenance of buildings, plant and equipment.
  • Outsourcing
  • When a firm contracts another business to carry out some services.
  • Soft Facilities Management
  • Support services such as cleaning, reception services, security and laundry services.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Combined Facilities Support Activities market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Combined Facilities Support Activities:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Combined Facilities Support Activities market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Combined Facilities Support Activities, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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