Ironing out the wrinkles: Companies have adapted their operations to cater to time-poor consumers

The Dry-Cleaning and Other Cleaning Services industry covers a range of different businesses including dry-cleaners, laundries, self-service launderettes, carpet cleaners and workwear and uniform rental providers. The industry consists of a few large companies operating alongside numerous small enterprises.Demand for industry services is income sensitive, meaning a small change in income leads to a disproportionate change in demand. An improving economy has helped boost demand for washing and dry-cleaning services over the past five years. As disposable incomes have risen and unemployment has fallen, consumers have turned to the industry to save them time. Furthermore, as the quality of the services provided has improved, so too has more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24
Market Share of Companies

Industry Threats & Opportunities

  • Growth has slowed throughout the period as weak confidence has weighed on spending
  • Environmental and health concerns have encouraged operators to explore alternatives to perc
  • Smaller firms are expected to be more heavily affected by the UK’s exit from the European Union
  • Industry Report - Starting a New Business Chapter

    The barriers to entry to the industry are low. Major barriers to entry include start-up costs and an initial investment in industrial cleaning equipment. New entrants must also consider expenditure on branding and marketing. However, in some segments, these barriers can be lowered by new firms entering into a franchise agreement with established companies. In well-established segments, new entrants may find it hard to compete against incumbent brands.Further barriers to entry include capital costs associated with meeting government health and environmental regulations. New entrants must ensure that they comply with regulation relating to environmental and health and safety factors, such as chemical use and storage, and water, wastewater and water recycling. Ent...purchase to read more.

    Additional Insights for the Dry-Cleaning & Other Cleaning Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Dry-Cleaning & Other Cleaning Services Industry are

  • Proximity to key markets
  • Effective cost controls
  • Having a good technical knowledge of the product
  • IBISWorld analysts also discuss how external factors such as Consumer confidence index and Real household disposable income in the Dry-Cleaning & Other Cleaning Services industry impact industry performance..

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    What's in this report

    What is the Dry-Cleaning & Other Cleaning Services Industry?

    Firms in this industry launder and dry-clean all types of clothing and textiles for the general public, as well as commercial and industrial clients. Industry services includes carpet and rug cleaning, self-service coin-operated laundry machines, provision of linen and laundry collection and delivery services. Clothing repair and alteration services, and the renting of clothing other than work uniforms are not covered.

    Industry Products
  • Self-service laundry machines
  • Laundry
  • Dry-cleaning
  • Home-textile cleaning
  • Industry Activities
  • Providing dry-cleaning services
  • Offering laundry services
  • Providing coin-operated laundry machines
  • Providing linen and work uniforms
  • Offering home-textile cleaning
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Consumer confidence index
  • Real household disposable income
  • Demand from hotels
  • Demand from full-service restaurants
  • Demand from hospitals

  • Current Performance
  • Slower cycle
  • A positive spin
  • Environmental concerns
  • Profit performance
  • Chart: Revenue Growth

  • Industry Outlook
  • Dressed for success
  • Health market

    steams ahead

  • Smaller entrants
  • Profit margins
  • Table: Dry-Cleaning & Other Cleaning Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Dry-Cleaning & Other Cleaning Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Hotels
  • Full-Service Restaurants
  • Hospitals
  • Consumers

  • Key Selling Industries
  • Clothing & Footwear Wholesaling
  • Electrical Appliance Manufacturing
  • Soap & Detergent Manufacturing
  • Textile Wholesaling
  • Water Collection, Treatment & Supply

  • Products & Services
  • Laundry
  • Dry-cleaning
  • Home-textile cleaning
  • Self-service laundry machines
  • Chart: Dry-Cleaning & Other Cleaning Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Households
  • Health-care operators
  • Hospitality clients
  • Government organisations
  • Industrial clients
  • Other
  • Chart: Major Market Segmentation for the Dry-Cleaning & Other Cleaning Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitWagesPurchasesUtilitiesDepreciationRent and other costs
  • Chart: Cost Structure Benchmarking – Sector vs Dry-Cleaning & Other Cleaning Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Dry-Cleaning & Other Cleaning Services Industry

  • Industry Globalization
    Berendsen UK Limited,
  • Table: Berendsen UK Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Dry-Cleaning & Other Cleaning Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Dry-Cleaning & Other Cleaning Services Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • A self-service laundry that typically offers a number of coin-operated washing and drying machines to users.
  • Neurotoxic
  • Poisonous to nerves or nerve cells.
  • Perchloroethylene
  • A solvent used in dry-cleaning.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Dry-Cleaning & Other Cleaning Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Dry-Cleaning & Other Cleaning Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Dry-Cleaning & Other Cleaning Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Dry-Cleaning & Other Cleaning Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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