Replacing repairs: Small appliances became so cheap that repairs are often not economical

The Household Appliance and Garden Equipment Repair industry has struggled over the past five years. Improving economic conditions have encouraged consumers to replace their goods instead of repairing them. In response to this, operators lowered their repair prices in an attempt to combat the low prices of appliances. This is particularly prominent in the market for small appliances, where items have become so cheap that repairs are often not economical for consumers. However, greater expenditure on valuable items like specialist kitchen and garden appliances has supported the market for the repair of high-quality, expensive appliances, as it is less cost-effective to replace such items. This has attracted entrants to the industry over the past five years...read more.

Industry Statistics & Market Size
Revenue
£166.2m
Annual Growth 13-18
-0.9%
Forecast Growth 18-23
Profit
Employment
3,899
Businesses
882

Industry Threats & Opportunities

  • Recovery of the home appliance market has helped to counteract the replacement trend
  • Manufacturers have taken more responsibility for repairs through guarantees and warranty agreements
  • Weak disposable income growth is likely to result in greater demand for repair services
  • Industry Report - Industry SWOT Analysis Chapter

    The Household Appliance and Garden Equipment Repair industry is estimated to be in the mature phase of its life cycle. Industry value added, which measures the industry's contribution to the overall economy, is expected to increase at a compound annual rate of 1.4% over the 10 years through 2022-23, compared with compound annual GDP growth of 2% over the same period. This indicates the industry is growing at a slower rate in relation to the wider economy, which is an attribute of an industry in the mature stage of its life cycle.Over the past five years major players within the industry have looked to consolidate their business. In 2015 British Gas services sold off certain types of its service and repair products on a fixed-fee contract basis, consolidating its operations. Thi...purchase to read more.

    Additional Insights for the Household Appliance & Garden Equipment Repair Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Household Appliance & Garden Equipment Repair Industry are

  • Highly trained workforce
  • Having a good reputation
  • Prompt delivery to market
  • IBISWorld analysts also discuss how external factors such as Demand from electrical household appliance retailing and Real household disposable income in the Household Appliance & Garden Equipment Repair industry impact industry performance..

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    What's in this report

    What is the Household Appliance & Garden Equipment Repair Industry?

    This industry specialises in repairing household appliances such as refrigerators, cookers, washing machines and toasters, and gardening equipment such as lawnmowers, leaf blowers, mulchers and hedge trimmers. This industry does not include the repair of hand-held power tools or central air-conditioning systems. Repairs by manufacturers are excluded.

    Industry Products
  • Repairing white goods
  • Repairing garden equipment
  • Repairing brown goods
  • Selling spare parts
  • Industry Activities
  • Repairing household electrical appliances
  • Repairing household gardening equipment
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Demand from electrical household appliance retailing
  • Real household disposable income
  • Number of residential property transactions
  • Ratio of household debt to disposable income

  • Current Performance
  • Ill repair
  • Replacement trends
  • Manufacturers’ guarantee
  • Faulty margins
  • Chart: Revenue Growth

  • Industry Outlook
  • Downstream demand
  • Technological developments
  • Cracking margins
  • Table: Household Appliance & Garden Equipment Repair Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Household Appliance & Garden Equipment Repair Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Department Stores
  • Consumers

  • Key Selling Industries
  • Glue & Adhesives Manufacturing
  • Manufacture of Oil-Based Lubricating Oils or Greases
  • Manufacture of Synthetic Rubber in Primary Forms

  • Products & Services
  • Repairing white goods
  • Repairing garden equipment
  • Selling spare parts
  • Repairing brown goods
  • Chart: Household Appliance & Garden Equipment Repair Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Three- and four-person households
  • Industry
  • Households of five or more people
  • One- and two-person households
  • Government
  • Chart: Major Market Segmentation for the Household Appliance & Garden Equipment Repair Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitPurchasesWagesDepreciationOther
  • Chart: Cost Structure Benchmarking – Sector vs Household Appliance & Garden Equipment Repair

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Household Appliance & Garden Equipment Repair Industry

  • Industry Globalization
    British Gas Services Ltd, Dixons Carphone plc,
  • Table: British Gas Services Ltd - financial performance
  • Table: Dixons Carphone plc - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Household Appliance & Garden Equipment Repair Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Household Appliance & Garden Equipment Repair Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Brown Goods
  • Small household appliances such as toasters and microwave ovens.
  • Flail Mower
  • A piece of machinery with small blades attached to chains on a horizontal axis designed to cut through thick vegetation.
  • Mulcher
  • A machine used to break down organic material so that it can later be used as a fertiliser.
  • White Goods
  • Large household appliances that were traditionally finished in enamel, such as refrigerators and washing machines.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Household Appliance & Garden Equipment Repair market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Household Appliance & Garden Equipment Repair:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Household Appliance & Garden Equipment Repair market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Household Appliance & Garden Equipment Repair, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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