Good moves: The industry is expected to grow modestly despite uncertainty in some markets

Demand for removal services is highly dependent on activity in the residential and commercial property markets, and customers’ willingness to spend on the range of extras that specialist removal firms offer. The industry has performed relatively well over the past five years and revenue is expected to increase at a compound annual rate of 1.8% over the five years through 2017-18. In the current year, the industry is forecast to generate revenue of £1 billion, an increase of 1.2% on the previous year.The introduction of more government support for the housing market in 2013-14 rejuvenated the market and provided strong demand for industry services. A significant increase in the number of residential property transactions in 2013-14 stimulated strong growth in industry more.

Industry Statistics & Market Size
Annual Growth 13-18
Forecast Growth 18-23

Industry Threats & Opportunities

  • For much of the period, performance has been supported by an improving property market
  • Recently, residential property transactions have begun to fall, limiting demand from this market
  • Fleet software could help improve efficiency, though it may be too complex to be beneficial for all firms
  • Industry Report - Industry Key Buyers Chapter

    Since most removal firms are small, industry concentration is low. According to the latest data from the Office for National Statistics (ONS), 66.5% of enterprises employed fewer than five employees in 2017 and a further 17.5% employed between five and nine staff members. The majority of industry operators serve small local or regional markets, and provide domestic removal services. The top four players account for an estimated 18.6% of industry revenue in 2017-18. Medium and large removal firms tend to have international operations in addition to national coverage, and offer a wide variety of services. As a result, they tend to need a larger workforce with a wide range of skills and knowledge of international regulations and customs...purchase to read more.

    Additional Insights for the Removal Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Removal Services Industry are

  • Optimum capacity utilisation
  • Having a good reputation
  • Having a diverse range of clients
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Number of residential property transactions in the Removal Services industry impact industry performance..

    shopping_cartPURCHASE OPTIONS

    What's in this report

    What is the Removal Services Industry?

    This industry includes all businesses that provide removal and relocation services to businesses and households by road.

    Industry Products
  • Warehouse and storage
  • Packing and related services
  • Domestic removal services
  • International removal services
  • Industry Activities
  • Packing goods
  • Storing goods
  • Transporting goods
  • Insurance brokerage
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Number of residential property transactions
  • Demand from truck rental and leasing
  • Number of businesses

  • Current Performance
  • Business relocation
  • Property transactions
  • Removal rates
  • Profit moving
  • Chart: Revenue Growth

  • Industry Outlook
  • Housing market
  • Business demand
  • Tracking technology
  • State of the industry
  • Table: Removal Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Removal Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Estate Agents
  • Consumers

  • Key Selling Industries
  • Motor Vehicle Maintenance & Repair
  • Motor Vehicle Manufacturing
  • Petroleum Refining
  • Sea & Coastal Freight Water Transport

  • Products & Services
  • Domestic removal services
  • International removal services
  • Packing and related services
  • Warehouse and storage
  • Other
  • Chart: Removal Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Corporations
  • Owner-occupied households
  • Other removal companies
  • Renters
  • Government agencies
  • Chart: Major Market Segmentation for the Removal Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitWagesPurchasesRent and utilitiesDepreciationOther
  • Chart: Cost Structure Benchmarking – Sector vs Removal Services

  • Basis of Competition
    Internal competitionExternal competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Removal Services Industry

  • Industry Globalization
    Pickfords Move Management Ltd, Cartus Limited,
  • Table: Pickfords Move Management Ltd - financial performance
  • Table: Cartus Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Removal Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Removal Services Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • A person who owns their place of residence.
  • Property Consultancy
  • Management and advisory services relating to moving property.
  • Relocation
  • The movement of a customer to a new location, most commonly in reference to an employee of a business or the entire business itself.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Removal Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Removal Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Removal Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Removal Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

    Contact Us

    Would you like to speak to an IBISWorld representative?